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Customer Service For the Real World

Account Manager: When you sign up for hosting with WebTechs, you are immediately assigned your own Account Manager (your contact person). Your Account Manager will contact you via phone or email to give you his or her contact information--phone number and direct email address--and to let you know that they are there for you if you need anything. There are always Account Managers on duty, so even if yours has gone home for the day,  there will always be someone to assist you via email.

Coming soon: 24-hour password-protected support ticketing system.  Open a tech support ticket via an online, easy-to-use form. Then you are emailed your Ticket Number. Our technicians view your ticket, handle the issue, and then notify you when completed. For now simply e-mail us at

Our Guarantee: Same Day Response Guarantee.   Does your current host take days to return your tech support requests? We guarantee to reply to each and every Tech Support Ticket within 24 hours.  Guaranteed.


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